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Smart911 Now Available

Kalamazoo County Enhances 9-1-1 Services with Smart911

 

Public Safety Officials Encourage Residents to Sign Up For the Free Service That Provides Emergency Responders with More Information in the Event of an Emergency

 

Kalamazoo, MI – Public safety officials in Kalamazoo County announced today that Smart911 is now available to all individuals in Kalamazoo County.  Smart911 is a free service that allows individuals and families to sign up online to provide key information to 9-1-1 call takers during an emergency.

 

Smart911 allows citizens to create a Safety Profile at www.smart911.com for their household that includes any information they want 9-1-1 and response teams to have in the event of an emergency. When a citizen makes an emergency call, their Safety Profile is automatically displayed to the 9-1-1 call taker, allowing them to send the right response teams to the right location with the right information.

 

With Smart911, citizens can link both home and work addresses to mobile phones, which can be passed on to responders in the field for more a detailed, rapid response.  Additional information including pets in the home, vehicle details in the event of an accident, medical conditions and even emergency contacts can all be included in a Safety Profile.  All information is optional and the citizen has the ability to choose what details they would like to include. 

 

Smart911 is currently available in 40 states and more than 1,500 municipalities across the country. Once entered, your Smart911 profile travels with you and is available to all jurisdictions utilizing Smart911.

 

 Smart911 has been credited with positively impacting emergency outcomes including a missing child where the girl’s photo and physical description were immediately available to 9-1-1 and responders, as well as a heart attack victim where an address and medical notes allowed responders to be dispatched to his location quickly. 

 

Citizens are encouraged to create their Safety Profile with Smart911 today to have their information immediately available to 9-1-1 and to receive emergency notifications. Smart911 is private and secure, is only used for emergency responses, and is only made available to the 9-1-1 system in the event of an emergency call.

 

 

 

OUR MISSION

Silent Observer encourages members of the community to assist local law enforcement agencies in the fight against crime by overcoming the two key elements that inhibit community involvement: fear and lack of interest.

Silent Observer provides a telephone hotline and web tip page  to encourage citizens in the community to volunteer vital information helpful to law enforcement agencies in their crime-fighting efforts.   In addition, Silent Observer can receive  text messages which enables Silent Observer and the tipster to communicate back and forth anonymously.

Callers can remain anonymous and are eligible to receive a cash reward if the information given leads to an arrest and conviction, or grand jury indictment, of a felony offender.

Silent Observer relies on volunteer Directors and tax deductible contributions from the public in order to operate the administration of the program.  

 

 

 

 

 

 

 

 

 


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